FAQs

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FAQs Page

How do I cancel my orders before I make a payment?

After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified.

How long will it take for my order to arrive after I make payment?

Processing time 3-10 business days. Shipping time 2-12 business days.
Important! The delivery time is processing time plus shipping time
If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

What are the payment methods available?

At the moment, we only accept Credit/Debit using square payments. Square accepts all major debit and credit cards.

Why must I make payment immediately at checkout?

Sample ordering is on ‘first-come-first-served’ basis. To ensure that you get your product, it is recommended that you make your payment within 60 minutes of checking out.

Is your shopping cart secure?

Answer: Yes. We utilize SSL throughout the checkout process to ensure that a customer’s personal information is always encrypted. Viewing order details from within your store is also done through an encrypted SSL link.

What are your shipping fees?

We offer Free Shipping across the Continental US & Canada.

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